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Customer Reviews

Find out what customers are saying about Group 1 Automotive.

My service rep Ian was very thorough and helpful helpfull

My service rep Ian was very thorough and helpful helpfull throughout the check in and check out process

Customer: 2wslewis
Date: 2024-05-21
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Warm and welcoming environment.

Warm and welcoming environment. Jason Pak and Jeremiah Reeves made it very easy getting a new car!

Customer: BunnyB.
Date: 2024-05-21
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Wonderful experience from test driving the car to buying

Wonderful experience from test driving the car to buying it! Our salesman Jason was awesome. He was knowledgeable, professional, accommodating, very friendly and easy to work with. Jaime in Finance did a great job in going over the paperwork and explaining the additional packages available.

Customer: hasselmanw
Date: 2024-05-21
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Tim was my service provider and he was very knowledgeable

Tim was my service provider and he was very knowledgeable and helpful. He wanted to make sure that all of my vehicle needs were being properly serviced. My interaction was very good with him,

Customer: Missc450
Date: 2024-05-21
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Everyone was very friendly and informative.

Everyone was very friendly and informative. Good experience . We were in and out in very good time .

Customer: Sugarfoot
Date: 2024-05-21
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I called this morning to see if I could get in today for

I called this morning to see if I could get in today for an A/C diagnostic. It turned out to be the leak around the compressor shaft which was covered by an extension to my warranty. Left the service center with a functioning A/C. Only took a couple hours if that! Thanks to David and those that fixed the problem.

Customer: eodguns
Date: 2024-05-20
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I have always used Honda of Slidell for all my service.

I have always used Honda of Slidell for all my service. Misty is wonderful and take the time to explain everything thoroughly.

Customer: michelle.stewart87
Date: 2024-05-20
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I love this dealership.

I love this dealership. Evertime I bring my car here for services, I always experienced great services except one time ago that a lady cashier treated me very bad. I really appreciate Mr. Adi's service today, I'll like his services again and again.

Customer: offamojo
Date: 2024-05-20
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Service team was great!

Service team was great! Ian worked with me and he was awesome! Thanks so much!

Customer: pjacobs76
Date: 2024-05-20
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They were incredibly knowledgeable and professional as

They were incredibly knowledgeable and professional as they expedited my service and insurance coverage after my transmission died when we were visiting out of state. They kept me informed throughout. I am so grateful

Customer: sandy
Date: 2024-05-20
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Satisfied with taking care of issues with my car.

Satisfied with taking care of issues with my car. Answer questions about my vehicle with satisfaction.

Customer: bccapuyan
Date: 2024-05-19
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The Service Dept.

The Service Dept. is top notch. I had the pleasure of working with Chance. He is super friendly and very knowledgeable about the services that Rivertown offers. He kept me informed of all the items that my car needed. No pressure on getting the extras that may be needed in the near future. If you need service at Rivertown, please ask for Chance. You will not regret it.

Customer: doriek
Date: 2024-05-19
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manager give us a good advice on buying a car…they

manager give us a good advice on buying a car…they treated us good during the visit

Customer: edoy
Date: 2024-05-19
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Rafael is a great service advisor, he is very helpful and

Rafael is a great service advisor, he is very helpful and attentive, and my car drives and runs perfectly 🙂

Customer: garcia.wendy3
Date: 2024-05-19
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The deal went fairly quick and the customer service was

The deal went fairly quick and the customer service was excellent. All in all it was a pretty smooth process.

Customer: jamie.bernice
Date: 2024-05-19
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Attentive service with helpful explanations for what

Attentive service with helpful explanations for what needs to be done. Always done on time!

Customer: TCFritz
Date: 2024-05-19
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Everytime I have my vehicles serviced at Bob Howard

Everytime I have my vehicles serviced at Bob Howard Toyota is the best service experience I have ever had. Even when it's news you don't want to hear everyone is compassionate and helpful to resolve your issue. I have worked in dealerships for 20 years and never been around a better service team.

Customer: tobysullivan36
Date: 2024-05-19
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The service department was amazing.

The service department was amazing. I always go there to have my routine maintenance done. Every time I go it's always a great experience. Today was extremely busy. Gino and the service manager were both showing that cars were getting checked in quickly. Cars were moving out quickly Gino seem to be running the flow of the incoming and outgoing cars. The sales manager was making sure that everybody was taking care of. He was floating around. I always seem to get a different service advisor and they are always very helpful, explain what my car is needing , I just love the service I get from the service department. I believe it starts from the top and it shows from the leadership of the service manager. Let's not forget Gino every time I go in it's on Saturday and of course the busiest day he's always running smiling. Can he really enjoy His job. The best personality and customer service from him.

Customer: Yvonne
Date: 2024-05-19
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Service Dept does good job.

Service Dept does good job. Friendly service rep, reasonable prices, but not very timely delivery. Took muck longer than expected.

Customer: Alan P.
Date: 2024-05-18
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Have always been courteous and efficient when dealing

Have always been courteous and efficient when dealing with concerns of vehicle. I have always been pleased with them.

Customer: bernie
Date: 2024-05-18
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IRA Toyota is a great place to come for service.

IRA Toyota is a great place to come for service. The service advisor was a great guy, pleasant to deal with, very knowledgable, explained perfectly to me about was my car needed, what would cost me to repair my car and the most important for me was how the work by the mechanic was progressing. Beside all of that I've noticed the waiting area was very clean and the coffee provided by the dealership was very good and I honestly like that.

Customer: bosada29
Date: 2024-05-18
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Out standing group of people there they helped me get the

Out standing group of people there they helped me get the truck I wanted over the phone allowed me to get there after work and were very nice and helpful

Customer: cat3m102
Date: 2024-05-18
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Was hesitant at first but Rich at the service department

Was hesitant at first but Rich at the service department was so helpful it was beyond words. Ty to all he did for me,

Customer: catocarey
Date: 2024-05-18
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I have never had a bad experience at this dealership.

I have never had a bad experience at this dealership. When I call I'm scheduled immediately for service. Although the service is expensive, I never have a problem after the service has been completed. The service advisors are fairly honest with recommended services my car need. I live out of town and come to this dealership for the special treatment I always receive. Keep up the good work!

Customer: Cyndie
Date: 2024-05-18
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Very easy to work with anyone I had contact with… I keep

Very easy to work with anyone I had contact with… I keep coming back for any thing that my car needs

Customer: Izzy
Date: 2024-05-18
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Service department helped us out of a bad situation and

Service department helped us out of a bad situation and had us on our way. Could not have asked for better service.

Customer: jeanslaughter5
Date: 2024-05-18
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Excellent service experience.

Excellent service experience. The assistant service manager was very helpful and assisted me submitting claim form for the repair cost to my extension warranty company. I got my van back in a timely manner.

Customer: jkuo747
Date: 2024-05-18
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Julie Barnachea was a great dealer!

Julie Barnachea was a great dealer! She helped me find the right car at a price range I could manage as a first time buyer!

Customer: kaylagarza014
Date: 2024-05-18
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Romello was super helpful and a stellar associate.

Romello was super helpful and a stellar associate. 2nd time at this dealership and the service is phenomenal

Customer: keithphelpsmusic
Date: 2024-05-18
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Even you take times on Saturday but they give you great

Even you take times on Saturday but they give you great job the staff members are very nice specially a salesman name Aiman

Customer: Mchery440
Date: 2024-05-18
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I want to give a special thank to Francis Ponce for

I want to give a special thank to Francis Ponce for making my car buying experience an enjoyable one. She was extremely courteous, knowledgeable, and a true professional. In fact, the entire staff (including Juan, Cristian, & Jaime) from beginning to end worked tirelessly to ensure the smooth transaction. I cannot express enough how refreshing it is not to have to play so much games in negotiating the price. The price was unbeatable and the customer service was spectacular. I highly recommend this place!

Customer: NLIEU9
Date: 2024-05-18
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Quality and friendly service.

Quality and friendly service. There was a little wait upon arrival but was very pleased at the overall length of service. Justin took the time to explain and recommend services that were best for my vehicle. He deserves 5 stars!!!

Customer: Tpmoses
Date: 2024-05-18
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Always 10/10 service!

Always 10/10 service! I had auto repairs done here and had such a great experience that now I come back for regular maintenance as well. I was in and out in 15 min for an oil change and tire rotation!

Customer: bellacamp816
Date: 2024-05-17
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Excellent: service representative, explanation of tire

Excellent: service representative, explanation of tire repair and overall attention to detail. Thank you very much

Customer: chris.viscay
Date: 2024-05-17
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Great customer service he answered all my questions and

Great customer service he answered all my questions and went out of his way to follow up

Customer: claudiaapodaca619
Date: 2024-05-17
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We had great buying experience.

We had great buying experience. Mr. Hubbard provided great customer service. At each step in the process, we were informed on what was needed and what would be next in the process's

Customer: Cmdismuke
Date: 2024-05-17
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Nice, friendly take good care customer, Ian very happy

Nice, friendly take good care customer, Ian very happy for your service I will come back again

Customer: Cynthiahluu
Date: 2024-05-17
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5 Stars

Boardwalk Honda made the buying process smooth and enjoyable. Great customer service team. Fair pricing for my trade-in vehicle. Definitely recommend this dealer.

Customer: Dave Ryan
Date: 2024-05-17
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The employees really care about their customers.

The employees really care about their customers. You won't be a stranger anymore, you're Family.

Customer: Dturmin1
Date: 2024-05-17
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Timothy and the others were amazing!

Timothy and the others were amazing! He answered every single one of my questions with patience, knowledge, and best of all, kindness. I have trust issues with dealerships trying to sell you everything but he made me feel comfortable and trust him. Only one person there was rude but I can't remember his name so hopefully you don't run into them.

Customer: Gaby
Date: 2024-05-17
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Location is good and easy access from major

Location is good and easy access from major thoroughfares. Friendly staff. Knowledgeable service members. Clean waiting room.

Customer: hulinst
Date: 2024-05-17
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My visit today was very smooth and no long wait.

My visit today was very smooth and no long wait. Visit was a real pleasure.

Customer: isrealwhite59
Date: 2024-05-17
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Great service writers, especially Chris Avalos.

Great service writers, especially Chris Avalos. He doesn't pressure you to have repairs done. Honest and sincere like all the other service writers.

Customer: kirkfujikawa
Date: 2024-05-17
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I loved everything about this dealership.

I loved everything about this dealership. Benito was amazing and a great help with getting me the best car ever. I am very satisfied with his service and will definitely be coming back!

Customer: kramirez1993
Date: 2024-05-17
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I’ve carried our car there several times and have always

I’ve carried our car there several times and have always received a quality job.I will continue to have my service done there.

Customer: Lee
Date: 2024-05-17
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Customer service is on point.

Customer service is on point. As a first time buyer I appreciate 100% the efficiency and professionalism that was extended to me to make sure I got what I wanted. Thanks to Fausto and his team

Customer: ollivierrekathy
Date: 2024-05-17
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Helpful agent, a lot of work had to done, Linda saved us

Helpful agent, a lot of work had to done, Linda saved us some money, we have been loyal to IRA, car is riding nice

Customer: Ozaf2
Date: 2024-05-17
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Service was right on time.

Service was right on time. Service advisor was professional and courteous, advised me of future maintenance that should be done.

Customer: ronaldjshah
Date: 2024-05-17
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Good selection, friendly salesperson , knowledgeable

Good selection, friendly salesperson , knowledgeable about various models, attentive our expectations, found the vehicle we liked

Customer: Barryokc
Date: 2024-05-16
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I always enjoy the company whenever I visit this

I always enjoy the company whenever I visit this location. The staff are super helpful and very informative about your vehicle. Would go again!

Customer: bpascua
Date: 2024-05-16
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