We were in Lubbock for a wedding, and the worst possible timing for a breakdown happened. But I HIGHLY recommend Barbara there with the service department. She took care of my family’s needs, a...

I recently had a recall on my 2022 f150 Lightning and I called my closest Ford Dealer twice one day with no response. Late that day I called Roundtree Ford in Shreveport & within 5 minutes they had me...

Had an oil change tire rotation and all points check up. I was very pleased with everything that was done. Plus I was happy with the information that I received about things that was needed to be done...

I loved the Mobile Service Gene Messer provided. Their in house Service Depart was requiring me to leave my vehicle for 2 days with the shop. The Mobile Service came to my home and in less than 10 mi...

Jasmine is wonderful! I took my truck in on a Thursday & she said it might be ready on Monday. However, she called me back late Thursday & said I could pick it up Friday morning. Im sending a big tha...

On line appointment scheduling was easy. Confirmation text and reminders received and Earl, my Service Advisor was ready for me when I arrived. Got a video from the Service Technician explaining the w...

We have never purchased a vehicle from Gene Messer, but have had our vehicles serviced at this location. All of the gentleman at the service center are always kind, and quickly accommodate our needs. ...

I highly recommend Gene Messer Ford when considering the purchase of a new vehicle. Our sales professional, Morgan, was helpful and knowledgeable, answering every question we had during the ordering a...

Stephen took care of my oil change, rotated the tires and changed the engine air filter. Before he changed the air filter and installed the wiper blades, a text was sent to me detailing what was need...