They were very quick to provide me with an appointment. I had called another dealer and they couldn't give me one for at least another month. This dealer did a fantastic job, they let me know everything my car needed and waited for approval. One of the items was covered under the extended warranty and they contacted the warranty provider and got the approval. My car was ready the same day that they received the part. They even washed my car! I highly recommend Freedom Chevrolet service department.